Warranty Policy

Last updated: 26 June 2025

Warranty Duration

Your Grin Teeth electric toothbrush or water flosser is covered by a one-year limited warranty from the date of purchase at grinteeth.com.

Warranty Coverage

This warranty covers manufacturer defects or functional failures under normal use, such as:

• Failure to power on

• Charging malfunction

• Motor issues

• Internal structural failure due to defects

This warranty does not cover:

• Normal wear and tear

• Accidental damage, misuse, or abuse

• Negligence or improper handling

• Lost items or accessories (e.g., brush heads, cables, water flosser nozzles)

• Damage caused by unauthorized disassembly or repair

Products that have been tampered with, modified, or repaired by unauthorized personnel will immediately void the warranty.

Repairs or replacements under warranty do not extend the original warranty period.

How to File a Claim

To initiate a warranty claim, contact Grin Teeth at service@grinteeth.com within the warranty period.

We reserve the right to offer free replacement or repair and provide free shipping for valid claims.

To process your claim, please provide:

• A clear description of the issue

• Proof of purchase (order confirmation or receipt)

• Photos or videos

Claims submitted without proof of purchase may be denied.

Warranty Validation

Please retain your original purchase receipt or order confirmation email for the duration of the warranty. It serves as proof of your warranty eligibility.

Additional Notes

This warranty policy does not affect your statutory rights under applicable consumer protection laws.

For any questions, feel free to contact us at service@grinteeth.com. Our team is here to help.